Microsoft Dynamics CRM

Avastone Technologies, a Microsoft Gold Certified Partner and 2011 President’s Club member, provides consulting, implementation and support services for the Microsoft Dynamics CRM solution.

Microsoft Dynamics CRM offers the Power of Productivity by delivering a solution that is:

FAMILIAR – Software that empowers people through natural, productive and insightful experiences.
INTELLIGENT – Real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies
CONNECTED – Connections across people, processes and ecosystems that allow business to maximize the value of relationships and systems
Power of Productivity Brochure (PDF)

Switch to Microsoft. Pocket $150 cash per seat.*

Who’s eligible?

Organizations that sign a two-year Microsoft Dynamics CRM Online subscription
Organizations that subscribe to at least 50 licenses of Microsoft Dynamics CRM Online

Microsoft Dynamics CRM Product Offerings

Microsoft Dynamics CRM improves marketing effectiveness, boosts sales, and enriches customer service interactions. It is based on 3 core principles that any business must optimize to ensure success:

Obtain new customers
Keep existing customers satisfied
Grow customer relationships to increase revenue

Microsoft Dynamics CRM Sales
Download Brochure (PDF)

Opportunity Management
Sales process management
Pipeline optimization
Quotes
Order management
Sales force management
Sales literature
Direct Email

Microsoft Dynamics CRM Customer Service
Download Brochure (PDF)

Case Management
Complete 360 degree view of customer information
Automated routing and queuing
Auto-response
Email
Email management
Service scheduling
Searchable knowledge base
Service contracts

Microsoft Dynamics CRM Marketing
Download Brochure (PDF)

Campaign Management
Marketing list management
List segmentation
Campaign execution
Marketing reporting and campaign response management