Solution Components:
- Client Management
- Clinical Analysis
- Treatment Plans
- Daily Living Needs
- Medical Records Tracking
- Financial Tracking
- Daily Progress Tracking
- HIPAA Compliant
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Technologies:
- CSLA
- ASP.NET
- VB.Net
- JavaScript
- HTML/CSS
- SQL Server
- SQL Server Reporting Services
- Infragistics Web Controls
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Needs:
- Multi-state case management system
- Reporting to track treatment and medication effectiveness
- HIPPA Compliant solution
Challenges:
A large health care firm that provides a full range of services for adults and children with severe mental illnesses and/or developmental disabilities including group homes, day treatment, education, clinical & medical services needed software to track client care needs.
After researching the mental health care community for supporting software, it became apparent that there was no software that encompasses all aspects of a client’s care needs. Avastone was asked to develop such a software that was accessible across 5 states with differing regulations and requirements. The challenge was not only in the sheer size of the application, but the autonomous nature of each program and the program’s operation.
Solution:
Avastone developed the Afficere Case Management System (CMS) web-based application. We started by understanding the firm’s processes across each program and the associated regulations both at the state and federal level. Since the application was to house mental health care information, HIPAA regulations on software were thoroughly analyzed. Project teams were established vertically by discipline bringing together Avastone resources with the customer experts.
The Afficere system is a very large, well organized case management system. The modules are vertically aligned by the holistic client care disciplines with menus tailored to each end users’ access needs. Security within and out of the system assures client confidentiality and HIPAA compliance. The web based software was designed to have a very small client footprint responding quickly via high speed Internet access as well as slower dialup access.
The software consists of a repository of client information, work flow management and statistical reporting. The repository maintains records on all facets of the client relationship and services. This includes daily living requirements, treatment plans, assessments, educational plans & records, incident reporting, medical records, clinical records, group home requirements, government & funding source reporting and financial billing. Work flow functions include triggered notifications based on client events, task lists, process completion and scheduling of appointments.
Impact:
- Consistent tracking of all aspects of client care
- Reporting and analysis of effectiveness of treatments and medications